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Effective Date: 18th July 2025
This User Agreement ("Agreement") outlines the terms and conditions under which users ("Users") may access and use the services made available on the ZiggFin platform ("Platform") and constitutes a binding agreement between Zigg Core Sdn. Bhd. ("ZiggFin", "Company", "we", "our", or "us") and you, whether as an individual or on behalf of an entity ("you", "your", or "User"). The Company and the User may be collectively referred to as the "Parties" and each individually as a "Party."
By accessing or using our Platform and any associated services, you agree to be legally bound by the terms and conditions of this Agreement, including all documents or policies referenced herein. You represent and warrant that you have full authority to accept and bind yourself or any entity you represent to this Agreement.
If you do not agree to the terms of this Agreement, you must immediately cease using the Platform. Your continued access and use of the Platform constitutes your acceptance of this Agreement in its entirety.
You must be at least 18 years of age to access or use the Platform. By using our services, you represent and warrant that you meet all eligibility requirements and have not been previously suspended or removed from the Platform.
Account creation is required only for Professional Users. General Users may access and use the Platform anonymously without creating an account. However, if a General User chooses to sign up for an account or engage in specific interactions requiring registration (such as bookmarking professionals or contact to professionals), the following information may be collected: full name, gender, date of birth, phone number, general location, and optionally address and occupation.
For Professional Users, account creation requires the submission of information including full name, IC number, gender, date of birth, phone number, address, profile image, credentials, company information, and supporting documentation relevant to the professional services provided.
ZiggFin reserves the right to approve, deny, or suspend any user account based on verification and compliance procedures.
You agree to use the Platform only for lawful purposes and in accordance with this Agreement. You shall not:
ZiggFin reserves the right to suspend or terminate accounts that violate these terms.
Professional Users are solely responsible for the accuracy and truthfulness of their submitted information, including but not limited to:
All documents submitted must be current, verifiable, and in compliance with Malaysian regulations. ZiggFin may verify uploaded documents but is not obligated to conduct comprehensive background checks. The responsibility to comply with professional licensing requirements rests with the Professional User.
We may use tracking technologies to collect information about your device, such as its IP address, network provider, browser type, timestamp, time zone, and device speed or orientation. By using our services, you consent to this data collection and acknowledge that the information, including Personal Information, may be matched with public or private sources accessible to the Company or Third Party Merchants. You also agree that this information can be shared with the Company and Third Party Merchants to maintain and provide related services. Please refer to our Privacy Policy for more details on how we use this information.
Users are responsible for securing their accounts and are liable for all activities conducted through their account.
All intellectual property rights in and to the Platform and its contents are owned by ZiggFin or its licensors. Users may not reproduce, distribute, modify, or create derivative works based on the Platform without prior written permission.
ZiggFin acts solely as a platform facilitator and does not provide any financial, legal, tax, or insurance advice.
We do not guarantee the accuracy, reliability, or suitability of any Professional User’s services.
Users are responsible for their own decisions and due diligence before engaging with any professional.
To the fullest extent permitted by law, ZiggFin disclaims all liability for any loss or damage resulting from the use of or reliance on the Platform or any User Content.
We reserve the right to suspend or terminate your account if you violate this Agreement or applicable laws. You may also request account deletion at any time. Upon termination, your right to access the Platform will cease immediately.
We may update this Agreement from time to time. Any changes will be effective upon posting on the Platform. Continued use of the Platform after such changes constitutes your acceptance of the revised terms.
This Agreement shall be governed by and construed in accordance with the laws of Malaysia. Any disputes shall be submitted to the exclusive jurisdiction of the courts of Malaysia.
If you have questions regarding this Agreement, please contact us:
Email: support@ziggfin.com